Party Innovations
(OUR OFFICE IS NOT OPEN TO THE PUBLIC)
306 2nd St., Suite 3A
Brooklyn, NY 11215
Tel: 718-965-1130
Toll-free: 1-800-845-8746
Fax: 1-866-599-4790
Customer Service Hours
Regular Hours
Monday - Friday: 9 a.m. - 5 p.m. EST
Change an Order
Yes, change is part of life. We only ask that you let us know as soon as possible of any changes so we can catch it before anything was printed. If the order was already printed, we may not be able to make a change. Please contact customer service to modify your order.
Canceling an Order
Yes, you can easily cancel an order. As long as the order hasn't been printed, you may cancel at no charge. If we created a screen or a plate for the order, there may be liable for the setup fee. The setup fee can vary per item and some items have no set up fee so this is not applicable. Most orders are entered into our system within 12- 24 hours after they are placed unless the order was placed over the weekend in which case it could be up to 48 hours. Please contact customer service to cancel your order.
