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 Home > Shipping & Returns



Shipping & Returns


Calculate Shipping Cost


Standard Ground Service

(US and Canada* Only)

Product Total Shipping Amount
$.01- $35.00 $8.00
$35.01 - $50.00 $9.00
$50.01 - $60.00 $10.00
$60.01 - $70.00 $11.00
$70.01 - $80.00 $12.00
$80.01 - $90.00 $13.00
$90.01 - $99.99 $14.00
$100.00 - $109.99 $15.00
$110.00 - $119.99 $16.00
$120.00 - $129.99 $17.00
$130.00 - $139.99 $18.00
$140.00 - $149.99 $19.00
$150.00 and more - Free Shipping**

2 Day Express (US Only)

Product Total
Shipping Amount
Product Total
Shipping Amount
$.01 - $25.00
$16.00
$220.01 - $250.00
$50.00
$25.01 - $40.00
$19.00
$250.01 - $280.00
$60.00
$40.01 - $50.00
$22.00
$280.01 - $310.00
$70.00
$50.01 - $100.00
$25.00
$310.01 - $340.00
$80.00
$100.01 - $130.00
$30.00
$340.01 - $370.00
$90.00
$130.01 - $160.00
$35.00
$370.01 - $400.00
$100.00
$160.01 - $190.00
$40.00
$400.01 - $430.00
$110.00
$190.01 - $220.00
$45.00
$430.01 - $460.00
$120.00
For orders over $460.00, add $10.00 for each additional $.01-$29.99 spent. (i.e. The shipping cost for an order that is $479.00 would be $130.00 for second day air.)

Next Day Express (US Only)

Product Total
Shipping Amount
Product Total
Shipping Amount
$.01 - $25.00
$20.00
$340.01 - $370.00
$115.00
$25.01 - $40.00
$35.00
$370.01 - $400.00
$125.00
$40.01 - $50.00
$45.00
$400.01 - $430.00
$135.00
$50.01 - $100.00
$50.00
$430.01 - $460.00
$145.00
$100.01 - $130.00
$55.00
$460.01 - $490.00
$155.00
$130.01 - $160.00
$60.00
$490.01 - $520.00
$165.00
$160.01 - $190.00
$65.00
$520.01 - $550.00
$175.00
$190.01 - $220.00
$70.00
$550.01 - $580.00
$185.00
$220.01 - $250.00
$75.00
$580.01 - $610.00
$195.00
$250.01 - $280.00
$85.00
$610.01 - $640.00
$205.00
$280.01 - $310.00
$95.00
$640.01 - $670.00
$215.00
$310.01 - $340.00
$105.00
$670.01 - $700.00
$225.00
For orders over $700.00, add $10.00 for each additional .01 - $29.99 spent. (i.e. The shipping cost for an order that is $715.00 would be $235.00 for next day express.)

Stock (non personalized) items take around 3 - 7 business days to leave our warehouse, as long as all items are in stock. We will contact you if any items are on back order. Since many of our products are personalized, please refer to the specific personalized product for production times. Tulle fabric during our slower months (late summer and early fall) usually ship within 2-3 business days. During our busy months (winter and spring), tulle orders can take around 14 business days to leave our warehouse. We will contact you if any items are on back order. Our shipping goes out via UPS Ground or via US Postal Service First Class Mail. Orders are usually delivered within 2-7 business days depending on your location.

*Orders shipped to Alaska, Hawaii, Virgin Islands, and Canada may incur an increase in shipping fees due to weight of package(s). Shipments to these locations will be contacted by our customer service team if we do require any additional fees.

* Please be aware that unless you are exempt all commercial goods entering Canada are subject to customs duty and the Goods and Services Tax/Harmonized Sales Tax. Depending on the goods or their value, some other charges or taxes may apply. For more information please refer to the Canada Revenue Agency.

**Free Ground Shipping applies on all domestic shipments excluding Hawaii, Alaska, U.S. Virgin Islands and International orders. Shipments to these locations may incur an increase in shipping fees due to weight of package(s).


International Shipping Information

All International orders will be processed on a case by case basis. Delivery time and shipping cost will vary depending on country and shipping method. If express shipping is required please contact us by using our Online Contact System or call 1-800-845-8746. All orders will be recalculated and you will be emailed any adjusted prices in shipping.


Return Policy

At Party Innovations we stand behind our product, and believe that selling quality merchandise is key. In the event that you are not satisfied with your purchase, we will honor returns or exchanges with the exception of the following items. Party Innovations does not accept returns or exchanges on tulle, cut goods (laces, ribbons, trimmings), or any of our personalized items. We will only honor a return or exchange on personalized items if it was printed incorrectly (i.e. different than what the customer requested.) Thank you again for shopping with us at Party Innovations and we thank you for your business.

Returns are accepted only if contact is made first via our Online Contact System or telephone 1-800-845-8746 within 7 business days of receiving your order. The buyer is responsible for all return shipping fees unless there was a mistake in your order. If you are receiving a refund, you will receive the refund as a credit to your credit card for the purchase price of the product you return. Our shipping cost will be subtracted from your refund. If you received free shipping and are asking for a refund, actual shipping charges will be subtracted from your refund.

All returns made after 7 business days will incur a 15% restocking fee. No refunds or exchanges after 60 days.

Please have your order number ready if you call, or if you choose to email us, please include the reason for your return or exchange. We appreciate your patronage.

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